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If your return isn't in resaleable condition — for example it's been used, installed, or the original packaging is damaged or missing — we may either decline the return, or accept it subject to a restocking fee of 20% of the item's value, deducted from your refund.
This fee doesn't apply if the item is faulty, damaged in transit, or we sent you the wrong thing — those are covered in full.
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It's really nice. It looks great and works really well
Very pleased with it
Really pleased with the Serenity Stone Bath Mat. It looks modern and premium, absorbs water quickly and dries much faster than a traditional bath mat. It also feels sturdy and well made, while keeping the bathroom looking clean and tidy. Very happy with the quality and would definitely recommend it.
Chic and practical. Fantastic quality and lightweight, with non slip. Happy customer :)
This is an absolutely brilliant product. It looks super in our bathroom. It is modern and minimalist. You are not going to stub your toe walking past it. It’s a beautiful thing. So good I’m buying another.
The Serenity Stone Bath mat is a fantastic, sleek and effective way to replace the soggy bath mats. It absorbs water straightaway and dries incredibly quickly. I will be buying more now that it has proved its worth. Including one to replace the dog mat!
