I’ve been using the Serenity Stone Bath Mat for just a week and was so impressed that I bought another in Graphite! With my old towel mats I had to wash them every 5–7 days, but this mat just absorbs the water and once it’s dry, it looks like new! Not to mention the design is fabulous - really adds a nice touch to our bathrooms!.
Just love this product .
I’m seriously impressed with this diatomite bath mat. The moment you step off the shower, it starts absorbing water instantly—no soggy fabric or lingering dampness. Within a minute or two, it’s completely dry again, which means no musty smell or chance for mould to grow.
The surface feels smooth and cool underfoot, and it’s surprisingly sturdy yet lightweight enough to move for cleaning. I also love that it keeps the bathroom floor tidy—no puddles to wipe up. If you’re tired of constantly washing and drying traditional cloth mats, this is a fantastic
We couldn’t be happier with our recent purchase. It absorbs water instantly, dries in seconds, and keeps my bathroom fresh and clean. It also adds to the overall aesthetic with its sleek design, worth every penny!
Love my stone bath mats! The graphite grey is beautiful and adds a nice touch to my bathroom. The quality is great and the mats feel well made. they are surprisingly light making it easy to move, and it works really well, absorbing water effectively. Highly recommend!
I absolutely love my new bath mat! I’ve always used traditional towel mats, but they tend to stay damp for ages. This one is such a great solution, it dries quickly, feels hygienic, and adds a clean, modern touch to the bathroom. A small change that makes a big difference!
Received both and counter top and two basins. Exceptional quality. Finished bathroom looks incredible with these additions
Thank you so much for your kind words. We're delighted to hear you're pleased with the quality of the countertop and basins, and even more so that they’ve elevated the look of your bathroom. It means a lot to us to be part of your finished space. If there's ever anything else we can assist with, we're here.
Warm regards,
The BAULANE® Team
Beautiful sink with matching waste it looks beyond elegant!
Really weighty and stunning countertop (so glamorous when combined with the onyx basins)
We’re a design & build firm and recently specified the Eclipse 1500 for a client - BAULANE came highly recommended by some of our contacts within the property industry, and now we can see why.
The entire order process was smooth and professional. Delivery was exactly as scheduled, and communication with the team was clear, prompt, and helpful throughout.
We’ll definitely be keeping BAULANE in mind for future projects. Great products and great service — exactly what we look for in a supplier.
- Tom at MATTR Projects
We ordered the Crescent 1630 freestanding bath and it’s absolutely stunning. The design is elegant, the finish feels properly high-end, and it’s become the centrepiece of our bathroom. Really happy with the product itself — it exceeded expectations.
The only frustration was around delivery. I’d arranged to be home early to oversee it, but the driver didn’t turn up as expected. Turns out the bath had been moved onto the following morning’s schedule by the delivery company, without any prior notice.
To be fair, this wasn’t BAULANE’s fault — it was down to the third-party courier. But it did add unnecessary stress.
That said, whenever I spoke to the team (especially Patrick), they were polite and helpful. If the delivery side of things was a bit more seamless, this would’ve been a five-star experience.
Love the product but we had to wait nearly 4 weeks for delivery, as it had apparently just run out of stock.
My countertop got damaged in transit, but the customer service chap was very understanding and very quick to find a solution. Great customer service and excellent quality products.
I found myself urgently needing to order a bath due yet another let-down from another well known brand. I called up BAULANE, who confirmed they had the Celine 1800 in stock. 48 hours later, and problem solved. The bath looks great. Good company.
The products are exceptional — beautifully made and genuinely great value. But the real standout has been the customer service. Pat went above and beyond to make sure my orders arrived in line with a very tight schedule.Plenty of other companies could learn a thing or two from how BAULANE looks after its customers. It made all the difference. The Audemar is such a lovely shape - works really well within our space.
From purchase to aftercare, the experience with BAULANE has been faultless. The sales director Pav guided me through the whole process and was incredibly helpful at every stage. We couldn't take delivery for a few weeks because our project was over-running, but it was easy to call off the delivery when we needed. Their logistics firm was really good too, and rang us on the day of delivery to confirm delivery times etc.
Absolutely love how the bathroom and en-suite have turned out — thank you to the entire BAULANE team!
Pat (I think that's his name?) was incredibly helpful, friendly, and responsive throughout. He really went the extra mile to make sure I got the right products delivered on time — nothing was too much trouble.
It made the whole experience feel effortless. I’d 100% order from BAULANE again — and Pat was a big part of that.
Lovely bath. Heavier than I expected, but tbf it does state the weight on the descriptions. Overall quality is amazing. I'm very pleased :)
Ordered the Roman 1700 bath and it’s been a total hit — the kids absolutely love it. The quality is fantastic and it looks brilliant in the space.
Ordered 4 countertops for a home reno projects. One arrived cracked but the team at BAULANE sorted it straight away — a replacement was sent out the very next day. I think the countertops can be prone to damage during transit?
Otherwise really impressed with the customer service. Responsive, helpful, and totally professional throughout.
We initially bought a bath from another well-known brand (won’t name names), and within weeks it cracked and caused a full-blown leak through our downstairs ceiling. Total nightmare.
When we started looking for a replacement, we came across BAULANE and gave them a call. To their credit, they never bad-mouthed the other company — Pat was incredibly respectful and just focused on helping us find the right solution this time around.
The difference in quality was obvious straight away. The BAULANE bath feels solid, beautifully made, and honestly in a different league altogether. Wish we’d found them first.
We absolutely love our new bathtub! We went for the Eclipse model for our main bathroom (our bathroom is pretty small). The quality is outstanding — solid, smooth, and beautifully finished. So pleased we decided to go with BAULANE.
Pat has been incredibly helpful throughout the entire process.
Thank you, BAULANE!
From the first enquiry to final delivery, BAULANE were fantastic. The team were super flexible around our schedule and were able to arrange a specific delivery date that worked perfectly for us.
We added to the order at short notice and he sorted this with hours notice before shipment.
Great communication
Will supply photos when installed
The bath is absolutely superb — beautifully made and excellent value for money. We’re genuinely delighted with them. The delivery company was a bit tricky about anything beyond kerbside, though they did help in the end (thankfully — these things are heavy!).