PRIVACY POLICY
Privacy Policy
At BAULANE®, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or contact us.
1. What Information We Collect
We may collect and process the following personal information:
- Name, address, and contact details (email, phone)
- Payment and transaction details
- Billing and shipping addresses
- Communications you send to us
- Website usage data (collected via cookies and analytics tools)
2. How We Use Your Information
Your personal information is used to:
- Process and fulfil your orders
- Communicate with you regarding your purchase
- Provide customer support
- Improve our website and user experience
- Send you marketing communications (only with your consent)
- Comply with legal and financial obligations
3. Sharing Your Information
We only share your data with trusted third parties when necessary to:
- Process payments (e.g. Shopify Payments, PayPal)
- Arrange delivery of your order
- Manage marketing emails (e.g. Klaviyo, Mailchimp)
- Analyse website performance (e.g. Google Analytics)
We do not sell or rent your personal data to third parties.
4. Cookies
Our website uses cookies to:
- Provide essential website functionality
- Understand how visitors use our site
- Improve your shopping experience
You can manage your cookie preferences through your browser settings.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing or request data portability
- Withdraw consent for marketing at any time
To exercise your rights, contact us at: info@baulane.com
7. How Long We Keep Your Data
We retain your personal information only as long as necessary to fulfil the purposes outlined above, or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on baulane.com.
Last updated: 10 July 2025
9. Contact Us
For questions about this Privacy Policy, or to make a data-related request, please contact:
BAULANE®
Email: info@baulane.com
Website: www.baulane.com