Can you hold my order before delivery?

Yes — if you're not quite ready to take delivery, we're happy to hold your order for you free of charge as part of our complimentary stock-holding service.

This is designed for customers who want to secure their order and avoid the risk of an item going out of stock, but don't yet have a firm delivery date — for example, if your renovation or installation isn't ready yet.

How it works:

  • Once your order is confirmed, let us know you'd like to use the holding service
  • We'll keep your order safely in our warehouse until you're ready
  • There's no time limit — we hold the stock until you tell us you're ready to take delivery
  • When you're ready, just get in touch and we'll book your delivery for a date that suits you

There's no charge for this service, and no need to rush your renovation timeline to fit around a delivery slot.

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